2. 2016 really pushed the envelope for integration, I believe. ”Rehman, like a growing number of his residential dealer peers, has started calling his business a “residential integrator” because of the growing complexity of Internet of Things residentially often referred to as smart or connected home that are increasingly included in a residential security system. “We are in the smart device technology now. Everything has to be app operated. In that scene we do end up working with a higher tier of clients that look for that marriage between systems. They are looking for customization. They don’t want a gold, silver or bronze package. They want something different than the Jones across the street. ”Despite near unanimous agreement that 2016 was significantly up, at least one study in the residential security space shows it was actually a small increase and that the improvement really began in 2015, says Tricia Parks, founder and CEO, Parks Associates, Dallas. “2015 was a good year for the residential security industry; so was 2016.